FAQ

We accept Credit Cards, Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD) in select areas.

We accept all major Debit and Credit Cards, including Visa, MasterCard, American Express, and Maestro.

We accept all major Debit and Credit Cards, including Visa, MasterCard, American Express, and Maestro.

We support NetBanking from all major Indian banks such as HDFC, ICICI, SBI, Axis Bank, Kotak, and more.

Yes, we offer Cash on Delivery (COD) for select pin codes across India. Availability will be shown at checkout.

Yes, we support certain prepaid cash cards and wallets depending on availability and integration with our payment gateway.

Absolutely! We accept UPI payments via apps like Google Pay, PhonePe, Paytm, and BHIM.

We support mobile wallets, UPI-based apps, and mobile banking for quick and secure payments.

Yes, you can directly transfer the amount to our bank account. Please contact our customer care for account details.

You’ll receive an order confirmation via email and SMS as soon as the payment is successful.

If your transaction fails, please retry after checking your payment details. If the issue persists, contact our support team for assistance.

Currently, we do not accept payments via Western Union.

Ordering is easy! Just browse our website, add the desired items to your cart, and proceed to checkout. You can place your order using a secure online payment method or choose COD where available.

Yes! We offer custom jewelry services. Share your design idea or choose from our templates, and our in-house designers will craft a unique piece tailored to your gemstone.

Every gemstone purchased from GemPundit comes with a Free Lab Certificate from a reputed gemological laboratory, verifying its authenticity and details.

You can verify your gemstone using the Free Lab Certificate provided. Additionally, our experts ensure that all gems are 100% natural and lab-tested.

Loose gemstones are usually dispatched within 1–2 business days after order confirmation.

Since jewelry is often made to order or customized, it generally takes 7–10 business days to dispatch.

Some gemstones like natural red coral and natural pearl have shipping restrictions and may not be allowed outside India due to export regulations.

Yes, we do offer Express Shipping to Russia, subject to customs clearance and local regulations. Please contact our support team for specifics before placing the order.

You can view all your orders by logging into your account.

  • Go to the “Account” section on the top right of our website.

  • Click on “My Orders” to see a list of your recent purchases.

  • Here, you can check the current status, payment details, and estimated delivery time for each order.

Once your order is shipped, we will send you an email and SMS with the tracking number.
To track your shipment:

  • Log into your account and go to the “My Orders” section.

  • Click on the relevant order to view the tracking link and carrier details.
    You can click the link to view real-time delivery updates directly on the courier’s website.

Cash on Delivery (COD) is a payment method where you pay for your order in cash at the time of delivery, instead of paying online during checkout.

COD is available for most pin codes across India. However, there may be exceptions based on remote or restricted areas. You can check availability by entering your pin code on the checkout page.

Most products are eligible for COD, but a few high-value or customized items may require prepayment. The availability will be clearly mentioned on the product or checkout page.

COD is typically offered for orders up to a certain value limit (e.g., ₹10,000 or ₹20,000). For higher-value purchases, we recommend using prepaid options like UPI, card, or NetBanking.

After placing your order with the COD option:

  • Your product is packed and shipped normally.

  • Upon delivery, you will hand over the payment (cash only) to the courier agent.

  • After payment, the agent will hand you the package.

Delivery usually takes 3 to 7 business days, depending on your location and product availability. You’ll receive a tracking link as soon as your order ships.

Currently, we only accept cash for COD orders. If you prefer using digital payment methods, please choose a prepaid option at checkout.

While many delivery agents do call before arriving, it is not guaranteed. We recommend keeping an eye on your tracking updates for accurate delivery timing.

No, packages can only be opened after full payment is made. This is a standard policy to ensure safe delivery and prevent tampering.

Yes! Once your order is shipped, you will receive a tracking number via email/SMS. You can use this to track your COD order in real-time.

Yes, you can switch to prepaid. Please contact our customer support team with your order details, and they will guide you through the process.

Gemstones are basically rocks or minerals that are cut and polished to enhance their natural beauty. They are of various colors and shapes. Human kind has always been fascinated by gemstones and their beauty. Today, gemstones are used for astronomical as well as ornamental purposes. The beautiful cut, shine, and shapes attract a lot of people from all over the world.

Gemstones are basically mineral crystals which have dazzling brilliance and unique shape. They were found and unearthed many centuries ago and ever since that time, they have maintained their position in the hearts of human beings. It is believed that gemstones possess healing powers. In ancient times, Kings and Queens used to wear them as talismans and amulets that helped in protecting them from ghosts and evil. During those times, gemstones were used only by the rich and royal class.
There are many types of gemstones available today. They are characterized as precious or semiprecious, organic or inorganic and natural or synthetic. Diamond, Ruby, Sapphire and Emerald are classified as Precious stones and all other gemstones are called semi precious stones. This classification was made during ancient times based on the rarity and quality of the gemstones.

There are many reasons why you should wear gemstones. Traditionally, they are believed to remove all the negative energies attached to any zodiac sign. There are different gemstones for all zodiac signs, so you can benefit a lot by wearing a gemstone of your zodiac sign. Opal, yellow sapphire, emerald, ruby, red coral etc are the names of a few gemstones which are said to possess great powers. It is said that they transfer energies to people by body contact and cures many diseases. It is also said that they are bring good luck with them. So if you are having problems such as marriage conflicts, promotion issues or health issues, you can wear a gemstone, and who knows, your luck may take a U-turn and things may start falling into place!

When buying gemstones, it is said that you should buy from authentic stores so that you can get pure gemstones. In today’s busy life, who has the time to go from shop to shop to check for good gemstones?
To make it easier for you, gempundit.com sells best quality gemstones online at very affordable prices which you can buy from the comfort of your bedroom. You can even customize the gemstones as per your choice and get them made as ornaments. The website gives complete information so that you can get yourself assured and then buy them. We believe in selling only the best quality gemstones.
Happy Shopping!

GemStone

Gemstones are basically rocks or minerals that are cut and polished to enhance their natural beauty. They are of various colors and shapes. Human kind has always been fascinated by gemstones and their beauty. Today, gemstones are used for astronomical as well as ornamental purposes. The beautiful cut, shine, and shapes attract a lot of people from all over the world.

Gemstones are basically mineral crystals which have dazzling brilliance and unique shape. They were found and unearthed many centuries ago and ever since that time, they have maintained their position in the hearts of human beings. It is believed that gemstones possess healing powers. In ancient times, Kings and Queens used to wear them as talismans and amulets that helped in protecting them from ghosts and evil. During those times, gemstones were used only by the rich and royal class.
There are many types of gemstones available today. They are characterized as precious or semiprecious, organic or inorganic and natural or synthetic. Diamond, Ruby, Sapphire and Emerald are classified as Precious stones and all other gemstones are called semi precious stones. This classification was made during ancient times based on the rarity and quality of the gemstones.

There are many reasons why you should wear gemstones. Traditionally, they are believed to remove all the negative energies attached to any zodiac sign. There are different gemstones for all zodiac signs, so you can benefit a lot by wearing a gemstone of your zodiac sign. Opal, yellow sapphire, emerald, ruby, red coral etc are the names of a few gemstones which are said to possess great powers. It is said that they transfer energies to people by body contact and cures many diseases. It is also said that they are bring good luck with them. So if you are having problems such as marriage conflicts, promotion issues or health issues, you can wear a gemstone, and who knows, your luck may take a U-turn and things may start falling into place!

When buying gemstones, it is said that you should buy from authentic stores so that you can get pure gemstones. In today’s busy life, who has the time to go from shop to shop to check for good gemstones?
To make it easier for you, gempundit.com sells best quality gemstones online at very affordable prices which you can buy from the comfort of your bedroom. You can even customize the gemstones as per your choice and get them made as ornaments. The website gives complete information so that you can get yourself assured and then buy them. We believe in selling only the best quality gemstones.
Happy Shopping!

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LOCATIONS

INDIA

Gurgaon
c/o Fortuna Retail Pvt. Ltd. 312-316, 3rd Floor, Vipul Agora MG Road Gurgaon, Haryana, 122002 Ph:+91 11 4084 4599
Jaipur
4th Floor, 1589, Royal Enclave Complex, Jadiyon ka Rasta, Chaura Rasta, Jaipur, Rajasthan, 302003

USA

New York
142 W 57th Street, 7th Floor, New York - 10019, United States of America Ph:+1 631 201 1254

GERMANY

Frankfurt
Fly By Deutschland Gmbh, Einteinstrabe 5, 63303 Dreieich, Germany Ph:+44 20 3769 9131

UNITED KINGDOM

London
494 Great West Rd, Hounslow TW5 0TE, United Kingdom Ph:+44 20 3769 9131
Birmingham
15 Tollgate Shopping Centre Smethwick B67 7RA, United Kingdom Ph:+44 20 3769 9131
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